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What does a Knowledge Manager do inside a Marketing Company?

Last year I was approached by a marketing agency based in Lima, Perú. The director asked me if I was interested in forming part of the team. My first impression...

knowledge management
If you were given the chance to work on KM from scratch ¿where would you focus attention?

The traditional way to coordinate KM was to gather, organize, share, and analyze  knowledge in terms of resources, documents, and people skills. The problem with this approach was that it...

HOW KNOWLEDGE MANAGEMENT CAN RESPOND TO COVID-19

We are all in the middle of an unprecedented situation. The COVID-19 outbreak has developed very fast around the world and the impacts are reverberating extensively. Although many advice to...

IS KNOWLEDGE MANAGEMENT DEAD?

#GOOGLE CHALLENGE #2 Today I take on the Google Challenge for Knowledge Management which aims at answering the most popular questions surrounding the field (based on google searches) The second...

IS KNOWLEDGE MANAGEMENT IMPORTANT?

#GOOGLE CHALLENGE #1 Today I take on the Google Challenge for Knowledge Management which aims at answering the most popular questions surrounding the field (based on google searches) The first...

THE TEN LAWS OF KNOWLEDGE MANAGEMENT

Ten laws that can guide Knowedge Management efforts in any organization:   1. Knowledge can be managed. Although knowledge resides in  people and is made up primarily of of values,...

KNOWLEDGE MANAGEMENT AND THE SHAREPOINT ERA

1st generation KM, nicknamed the tool era, was crawling with technology solutions.  Many years later we are still looking hard at technology and we seem to be heading towards a new...

GEN Y: A NEW FACE IN KNOWLEDGE MANAGEMENT

Gen y has triggered off a new set of concerns regarding knowledge management. Right now we are still at a crossroad where culture is a high priority issue but on...

THE DISRUPTIVE FUTURE OF KNOWLEDGE MANAGEMENT

In the following post we will be looking at the future of knowledge management (KM), specifically we will explore together the key tenets of what the field has to hold...

IMPLEMENTING KNOWLEDGE MANAGEMENT INSIDE AN IT COMPANY

Coming from implementing KM in an engineering company, I knew the challenge was rough. IT companies have a differente focus and culture. I had a close look at some APQC selected...

THE KNOWLEDGE MANAGEMENT ROADMAP

Knowledge Management (KM) starts with one fundamental question: “what knowledge will allow us to deliver value to our customers and reduce risks? The problem is that too many companies begin...

KNOWLEDGE SHARING: IT´S IN OUR DNA

“Human beings, are blessed with a language, a system of communication so powerful that we can share what we have learned so that it can accumulate in the collective memory....

THE GOOD, THE BAD AND THE UGLY CONTENT (MANAGEMENT SYSTEMS)

Looking for a  place to store your company´s information? Nowadays many solutions are available, from SharePoint-like portals to Oracle database solutions, but there are certain things that technology cannot help...